Frequently Asked Questions

FAQ

Below are the most frequently asked questions by our customers. If the options here do not answer your inquiry, please feel free to call or e-mail us. See the "About Us" page for details on doing so.

Do you arrange for and service weddings?
Can I send a Candy Bouquet or flowers anywhere?
How much is delivery?
What information do I need to send a Candy Bouquet or flowers?
Do you create silk or dried arrangements?
Are you hiring?
How much notice do you need for a Candy Bouquet order?
Where do I order?

Q: Do you arrange for and service weddings?

A: Yes. We make appointments for wedding consultations year round. It is best to call and arrange your consult at least 3 months prior to your wedding date. At your consultation, one of our wedding consultants and designers will walk you through the steps of choosing the arrangements and floral pieces for your wedding. There is no charge for a consultation; however, if you need to cancel, we ask that you do so at least 24 hours prior to your appointment.

Q: Can I send a Candy Bouquet or flowers anywhere?

A: At Dill's, we are members of FTD and Bloomnet. This gives us thousands of florists to choose from in most of the country. We also have a service that allows us to "wire-out" flowers to other countries. If the flowers' destination is in the 50 states, we can get it delivered for you. Some countries, however, do not have access to our service. In that rare instance, problems in delivery may occur. Most times, this is not an issue!

To send a Candy Bouquet outside our delivery area, either a branded bouquet or a generic bouquet must be ordered. Candy, containers, and accessories are likely to vary from franchise to franchise. Some areas do not have Candy Bouquet stores, so it is best, if ordering a Candy Bouquet to go outside our service area, that you call us directly, so we may look up a possible store location in your desired area.

Q: How much is delivery?

A: Delivery varies from $7 to $15.

Please see the "About Us" page for further delivery information.

*Note: Deliveries to Pete Gaerdner Funeral Home are not charged a delivery fee.

Q: What information do I need to send a Candy Bouquet or flowers?

A: It is important to have the following: Recipient's Name (First and Last), Full Address (Including apartment number, city, state, and zip code), and a valid phone number where the recipient can be reached.

Q: Do you create silk or dried arrangements?

A: Yes. We create custom silk and dried arrangements, to order. This means, we do not arrange the silk flowers until we discuss colors, styles, and ideas with you, our customer. After our discussion, we purchase the silk specifically for your order and can have it ready for you in 1-3 days.

Q: Are you hiring?

A: We are not avidly looking for help, but we do give out applications, that we review and keep on file.

Q: How much notice do you need for a Candy Bouquet order?

A: To order a Candy Bouquet, we ask that you place the order at least one full business day before delivery. Candy Bouquets are time consuming. We do keep several on hand in the front of our store, and if one of those fits your specifications, we are more than willing to send that out, same day. For larger orders, 3+ bouquets, we ask for 2-3 days notice, so we may be adequately stocked and prepared to make your special gift!

Q: Where do I order?

A: Click here!

Dill's Floral Haven, Inc. & Candy Bouquet

"See why Dill's is more than just a typical flower shop..."